MorselMemo app iconMorselMemo

Support and Help

If you run into a problem while using MorselMemo, contact us by email. We will review the details and respond as soon as possible.

Contact Support

Please include your device model, system version, app version, and the rough steps that led to the issue.

support@morselmemo.cn

Common Questions

  • Recognition results are for everyday food tracking only. Calories and nutrition estimates may be inaccurate.
  • Apple Health permissions can be managed again in the Health app or system settings.
  • If recognition fails, check your network connection and try taking a clearer photo.
  • Subscriptions, refunds, and payment methods are handled by the App Store. The app provides Restore Purchases to sync Pro again.

Related Pages

You can read the privacy policy and terms of use to understand data handling and usage rules.